News

AST survey results 2016

Posted Thursday 2nd June 2016

The full results of the annual AST Survey 2016 can be read here.

The survey was conducted after the end of the 2015/16 season and was sent to all AST members and former members of the Arsenal Fanshare scheme. This is the same group of recipients as in previous years allowing for comparison of views and trends.

This year there were 943 responses to the survey which is the largest ever response we have had. We would like to thank all members for taking the time to respond.   

The AST will send the results of the survey to Ivan Gazidis and other Board members. We will use them to inform the policy positions we take on your behalf of our membership over the next year.

A summary of the main findings are set out below

Only 11% are satisfied with Stan Kroenke's ownership of Arsenal

92% think Arsenal should give a fuller description of the services KSE perform in return for a consultancy payment of £3m

74% back Alisher Usmanov being offered a seat on the Arsenal Board

87% think that changes are needed in the Arsenal Boardroom, including more football experience

29% are satisfied with Arsenal's football performance in recent seasons with 53% being dissatisfied (18% were neither)

92% think Arsenal should put more resources into improving the Ticket Exchange and introduce home credits so there are less empty seats.

Only 12% think Arsenal do enough to support a good atmosphere at home games

Only 19% are satisfied that ticket prices at the Emirates stadium are good value for money

On Arsene Wenger

Two specific questions were asked about manager Arsene Wenger. The full question and responses are:

Q. To what extent do you agree or disagree that Arsène Wenger is the right person to manage Arsenal Football Club

• Strongly agree - 21%
• Somewhat agree - 28%
• Neither agree nor disagree - 13%
• Somewhat disagree - 24%
• Strongly disagree - 14%

Q. Arsène Wenger is entering the final year of his contract at Arsenal (ends in May 2017). What are your views on his position at Arsenal Answered:

• Should leave now (late May 2016) - 16%
• Should leave at the end of his contract - 36%
• Should renew his contract and stay beyond 2017 - 8%
• Should stay and review the position depending on results next season - 40%

You can review the findings of previous AST surveys here.