Saturday 11th May 2019
Having reached the Europa League final on May 29th, loyal supporters of both Arsenal and Chelsea should be looking forward to seeing their teams compete in a European final, always a great occasion.
Sadly, many have already decided that the cost and logistical difficulty of reaching the designated venue, Baku, means that they cannot attend. Baku is one of the most inaccessible cities in Europe from the UK, with few direct flights from any western European destination. Fans who have been to 40+ games this season, loyal supporters by any definition, are unable to attend the climax of their club’s season, a dreadful reward for their season-long commitment.
Flight prices are exorbitant, and many supporters will have to use ingenuity and a combination of flights then taxis and trains from neighbouring countries to reach the city. Hotel prices have also, inevitably, ballooned, not helped by the fact the UEFA and sponsors have pre-booked much of the available accommodation.
For those determined to attend, allocations of under 6,000 tickets for each club seem laughable, given the stadium capacity of some 68,000. The cost and complexity, plus extended time off work, has put many loyal supporters off going but, regardless, the allocation for competing clubs should clearly be far higher.
Baku airport cannot cope with high volumes of air traffic, making it unsuitable to host a final where thousands of supporters would fly in. Rather than use this as a reason to not award the game to Baku, UEFA have stated that the ticket allocations are so small precisely because of these capacity issues!
Rather than subsidising travel as a gesture of thanks for their support, which the clubs could certainly afford, both Arsenal and Chelsea are pointing loyal supporters to Thomas Cook who are charging an outrageous £979 for a day trip.
Enough is enough. As independent supporter organisations at Arsenal FC and Chelsea FC we call for supporter dialogue with UEFA with a view to implementing the following principles for European finals in future seasons:
A cap on ticket pricing
An allocation of tickets to the two competing clubs that reflects the importance of those supporters to the spectacle and atmosphere
Consumer protection measures to at least stop the practice of repricing existing deals and cancelling pre-booked hotel rooms
Selection of locations for UEFA finals that have the transport and accommodation infrastructure to cope with an influx of overseas supporters
Flexibility over the choice of final location at least until the quarter final results are known.
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